How much do I have to pay for shipping?
DOMESTIC SHIPPING (MALAYSIA)
Standard domestic shipping are Flat Rate (RM10) for orders all orders
INTERNATIONAL SHIPPING (OTHERS)
Standard international shipping are Flat Rate (RM100) for orders all orders.
Can I change my shipping option?
Please email us at firstname.lastname@example.org and provide us with your order number and delivery address.
When will I get my order?
For Malaysian orders, the delivery time would take approximately 3-4 working days. An additional 1-2 working days is required for deliveries to East Malaysia or rural addresses.
For Southeast Asian orders, the delivery time would take approximately 3-5 working days.
For other International orders, the shipping time would take approximately 8-10 working days and may go up to 20 business days. When international orders shipped reach the destination country, they may be subject to customs clearance procedures, which may cause delays.
Need Help Tracking Your Order(s)?
We use various shipping agents for different orders. If your tracking number looks like:
1. NVMY00SNSxxxxxxxxx (18 digits) check with Istore Isend (Malaysia Only)
2. 511xxxxxxxxxxxxx (16 digits) check with DHL E-Commerce (Malaysia Only)
3. EG636274643MY (Alphabets with digits) check with Poslaju (Malaysia Only)